June 6, 2014
Bruce, as owner of CT Electrical , spearheaded the complete installation of a generator system for my home. Importantly, he served as “Quarterback” for the entire installation process including contracting the propane gas company and coordinating that part of the job, as well as procuring the generator and performing the electrical work related to its installation. Moreover, he assumed full responsibility for obtaining approval from Greenwich Town Hall and the permit for operation. Truly a “one stop shopping” experience for me, which is highly recommended and appreciated.
Bruce and his team did a fabulous job! From the beginning, I knew I was dealing with a dedicated, highly competent professional who, importantly, truly values customer service. I was very impressed with his communication skills and commitment to finishing the job, and to doing it well! If I sent him an email at 10pm with a question, I would have his response before I went to bed. He was always very reachable by email or phone, and always delivered on the things that he promised. He was never too busy to answer my questions, and did a great job on the electrical aspects of the job. His willingness to Quarterback the entire process, especially the coordination with the propane gas company and interface with Greenwich Town Hall was very important to me in the selection process—and Bruce delivered with flying colors. Bruce was very involved in our installation and did not “disappear” from the process once he obtained our commitment. We were very pleased with his level of service!